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- EUROPE
- Account Manager
About The Mango Agency
The Mango Agency is an international lifestyle and travel communications agency. We specialise in shaping brand stories in the luxury lifestyle and travel sector. Our team of experts builds brand awareness and loyalty through developing narratives that inspire, influence and connect people and audiences internationally.
Today we are a globally integrated team working across offices in London, Singapore, Hong Kong and Shanghai. We devise campaigns that combine creative flair with insights and execute them with rigorous process to deliver real results. We delight in exploring the innovative, challenging and unexpected.
About The Role
You are responsible for creating and maintaining strong client, media and team relations, with the priority on media and influencer outreach. Your specific tasks will vary from time to time, however key responsibilities include the following:
Team Management
- Review all print, online, broadcast and social media coverage shared with clients
- Review reports created by team for accuracy
- Manage and coordinate team to achieve results and exceed expectations
- Mentor and provide support and/or management to other team members
Monitoring, Research and Administration
- Ensure all year-end reporting and evaluation documents are completed as instructed, in order to ensure Client performance and future opportunities can be fully evaluated.
- Understand all relevant media titles, editors and influencers in the relevant markets
- Ensure press kits and client images are updated regularly, ensure all contacts are uploaded to the relevant databases and that press clips are correctly scanned and sent to clients
- Conduct overall monitoring of your client’s image, coverage generation and filing
- Conduct assigned media monitoring as well as general monitoring for clients in offline and online media including social channels
- Research any third-party information on behalf of clients and/or new business
Media Relations
- Build and maintain a network of local media and influencer contacts, incorporating more high-level editors and prestige titles
- Meet and entertain media at events or one-to-one sessions
- Approve press materials and social media content prepared by team members
- Handle forward feature planning and pitching on behalf of clients
- Keep up to date with the media, learn the names of the key editors and understand the newspaper, internet and social media sections relevant for our clients
- Draft and distribute press releases on behalf of clients
Key Competencies
- Excellent communication: both written and verbal. Articulate information clearly and demonstrate good listening skills
- Ownership and accountability: take responsibility and ownership for decisions and results; takes action to ensure all deliverables and commitments are kept
- Teamwork and collaboration: work effectively with wider team members; proactively contribute to the team by sharing information and identifying risks
- Ensure mindset reflects the values of Mango (Expert, Connected, Intellectually curious, Smart Thinking, Collaborative, Cares, Results-Driven)
- Influence and Impact: demonstrate ability to interpret and engage with audience; able to present information in confident and succinct manner.
- Problem solving: see links between components of a problem/situations and suggest solutions without assistance
- Planning and organising: plan and organise tasks when given a larger, self-contained deliverables
- Creativity: initiate continuous improvements to enhance services or campaigns; adapt quickly to change
- Enthusiasm and contribution: create an environment which fosters positivity
- Relationship building: build successful relationships with clients and partners alike
- Media relations: build successful two-way communication with media contacts
- Strong attention to detail and the ability to multitask and work effectively under pressure Apply Now
- Account Manager
- SOUTH EAST ASIA
- HONG KONG
- Senior / Account Executive
About The Mango Agency
The Mango Agency is an international lifestyle and travel communications agency. Our global team works across offices in London, Singapore, Hong Kong and Shanghai. We specialise in shaping brand stories in the luxury lifestyle and travel sector.
Our team of experts builds brand awareness and loyalty through developing narratives that inspire, influence and connect people and audiences internationally. We devise campaigns that combine creative flair with insights and execute them with rigorous process to deliver real results. We delight in exploring the innovative, challenging and unexpected.
About the role
The Account Executive or Senior Account Executive will work actively on campaigns in Hong Kong as well as alongside our international teams on multi-market accounts. We are looking for a great team player, strong writer, excellent communicator and enthusiastic colleague.
Qualifications
- Bachelors degree
- Minimum 1-2 years agency experience
- Experience or interest in the lifestyle industry is preferred, especially travel, hospitality, luxury and F&B
- Native proficiency in Cantonese and good verbal and written communication skills in English required. Mandarin proficiency a plus
Competitive salary and benefits. Serious inquiries only please. Successful candidates will already be based in Hong Kong. References required.
Apply Now
- Senior / Account Executive
- China
- Account Executive
About The Mango Agency
We are a global communications agency with head offices in UK, South East Asia and China, and an international agency network in Europe and the USA. Specialists in luxury travel and premium lifestyle, we’ve built a reputation for creative flair and commercial acumen. We work as partners to our clients and deliver full-service integrated marketing campaigns.
We are now hiring Shanghai-based integrated marketing communications consultants of various levels to work across a number of local and international accounts. If you have experience and/or interest in the dynamic lifestyle industry — including travel, hospitality, and F&B — and enjoy working in a fast-paced and friendly environment, we’d love to hear from you.
The role includes working actively on stand-alone campaigns in China as well as working alongside our international teams. We are looking for a great team player, strong writer, excellent communicator, and enthusiastic colleague.
Basic Qualifications
The account executive must have a Bachelor’s degree in a relevant field, and at least one year of relevant experience in public relations and/or related fields including social media, advertising, event marketing, etc.
Preferred Qualifications
- Enthusiasm for digital and social media
- Ability to create and adapt communication materials
- Time management and team coordination skills
- Ability to pitch and select relevant opportunities to optimize exposure for brands
- Native proficiency in Chinese and good verbal and written communication skills in English required
Responsibilities
- Provide client service support attend meetings, meet deadlines, troubleshoot problems, draft recaps
- Write, edit and proofread materials ensuring quality and consistency with appropriate writing styles
- Assist project leader to manage projects working with colleagues and vendors, including tracking financial details
- Demonstrate understanding of and implement public engagement and social media tools
- Identify and work with media; demonstrate network of traditional and digital media contacts
- Participate in new business process including research, proposal and pitch preparation
- Good behaviour and positive attitude aligned with the The Mango Agency brand value and work ethic
Please send your resume to: Leon.Guan@MangoPR.Com
Apply Now
- Account Manager
About The Mango Agency
We are a global communications agency with head offices in UK, South East Asia and China, and an international agency network in Europe and the USA. Specialists in luxury travel and premium lifestyle, we’ve built a reputation for creative flair and commercial acumen. We work as partners to our clients and deliver full-service integrated marketing campaigns.
We are now hiring Shanghai-based integrated marketing communications consultants of various levels to work across a number of local and international accounts. If you have experience and/or interest in the dynamic lifestyle industry — including travel, hospitality, and F&B — and enjoy working in a fast-paced and friendly environment, we’d love to hear from you.
The role includes working actively on stand-alone campaigns in China as well as working alongside our international teams. We are looking for a great team player, strong writers, an excellent communicator, and an enthusiastic colleague.
Job Summary
The account manager assists the senior account manager. S/he has a deep understanding of planned channels & platforms (media, social media, digital, etc.). This position will help strategize and lead day-to-day services and major projects/ campaigns for clients while providing strong support for new business and proposal development. Strong travel, leisure, and F&B background & insights with rich media and KOL resources is a must.
Preferred Qualifications
- Bachelor’s degree or above in relevant field
- Min. 4 years’ experience in fashion & luxury PR, Events, Travel, or Advertising
- Digital and social media savvy
- Ability to create and adapt communication materials
- Ability to pitch and select relevant opportunities to optimize exposure for brands
- Native proficiency in Chinese and good verbal and written communication skills in English required
Responsibilities
- Main contact for the day-to-day client team, responsible for driving projects forward and reporting to the Account Director to ensure they are kept up-to-date on all activity.
- Responsible for successfully managing the client’s changing needs, responding positively to requests, managing expectations where needed and ensuring a successful outcome that meets agreed deadlines.
- Build a close relationship with key client contacts.
- Produce content and media assets that meet the highest standard and are in keeping with brand guidelines.
- Deliver content including social/media copy, imagery and video ensuring all briefs, generation of ideas and creative campaigns follow Mango’s creative process.
- Manage the team to continue to build and sustain relationships with key media/KOLs.
- Regularly make calls to our media contacts to ascertain potential opportunities forclients to ensure sell-ins are done to the highest standard and all efforts are made to secure coverage.
- Demonstrate the ability to supervise a small team, supporting your Senior Account Manager to lead brainstorms and draft campaign plans.
- Manage, delegate and drive actions, creating timelines to ensure the team meets project deadlines.
- Work with your Senior Account Manager to ensure projects stay on budget.
Please send your resume to: Leon.Guan@MangoPR.Com
Apply Now
- Senior Account Manager
About The Mango Agency
We are a global communications agency with head offices in UK, South East Asia and China, and an international agency network in Europe and the USA. Specialists in luxury travel and premium lifestyle, we’ve built a reputation for creative flair and commercial acumen. We work as partners to our clients and deliver full-service integrated marketing campaigns.
We are now hiring Shanghai-based integrated marketing communications consultants of various levels to work across a number of local and international accounts. If you have experience and/or interest in the dynamic lifestyle industry — including travel, hospitality, and F&B — and enjoy working in a fast-paced and friendly environment, we’d love to hear from you.
The role includes working actively on stand-alone campaigns in China as well as working alongside our international teams. We are looking for a great team player, strong writers, an excellent communicator, and an enthusiastic colleague.
Job Summary
The Senior Account Manager reports to the Director of China. S/he takes leadership of client accounts driving strategy development and creative thinking to ensure exceptional work. S/he takes full responsibility for the day to day running of client accounts, proactively leading the account team to drive client projects and deliver results.
The Senior Account Manager own front-line client relationships, provide strategic and tactical advice, and are responsible for the implementation of integrated communications solutions. S/he ensures relevant and accurate content is crafted for media and digital channels and oversees contact with media and influencers. This role is expected to help grow the agency through developing new business leads and driving the proposal process. Strong travel, leisure, luxury fashion, or F&B background & insights with rich media and KOL resources is a must.
Preferred Qualifications
- Bachelor’s degree or above in relevant field
- Min. 6 years’ experience in fashion & luxury, PR, event marketing, travel, or advertising
- Digital and social media savvy
- Strong networking, communication and presentation skills
- Established media and KOL contacts would be an advantage
- Proficient in MS Office & Chinese typing
- Proactive, creative and enthusiastic team player
- High attention to detail and accuracy
- Experience in social media management
- A good team leader with humble attitude
Responsibilities
- Assist the Director of China to devise, plan and execute integrated PR strategies for the clients.
- Develop client timelines and manage expectations together with the team.
- Main contact for the day-to-day client team, responsible for driving projects forward and reporting to the Director of China to ensure he is kept up-to-date on all activity.
- Responsible for successfully managing the client’s changing needs, responding positively to requests, managing expectations where needed and ensuring a successful outcome that meets agreed deadlines.
- Build a close relationship with key client contacts.
- Ensure content and media assets meet the highest standard and are in keeping with the client’s guidelines.
- Supervise content covering social/media copy, imagery and video ensuring all briefs, generation of ideas and creative campaigns follow Mango’s creative process.
- Manage the team to continue to build and sustain relationships with key media/KOLs.
- Regularly make calls to our media contacts to ascertain potential opportunities for clients ensure sell-ins are done to the highest standard and all efforts are made to secure coverage.
- Demonstrate the ability to supervise a small team, supporting the Director of China to lead brainstorms and draft campaign plans.
- Manage, delegate and drive actions, creating timelines to ensure the team meet project deadlines.
- Work with the Director of China to ensure projects stay on budget.
Please send your resume to: Leon.Guan@MangoPR.Com
Apply Now
- Account Executive