As the hospitality industry begins to emerge from lockdown, hotels and restaurants across the world are looking at how
they can begin to safely operate again. For an industry that prides itself on
the personal touch, hoteliers and restaurateurs are now having to remove touch
all together – rethinking their business model in the process.
This presents many challenges, least of all how
best to communicate these changes to consumers. Do consumers want to know what
brands are doing to keep them safe, or does this remove some of the magic? Does
the use of 1% sodium hypochlorite disinfectant really constitute a PR story?
The short answer is yes, but only as part of a
bigger story which focuses more on the macro than the micro. We have certainly
seen increased demand in recent weeks from journalists looking for more detail
on what the future of hospitality looks like, but the focus is less on the
nitty gritty of how often touch points are cleaned and more about how the
experience will look and feel different upon reopening. Whatever strategy you
subscribe to, we believe hospitality venues need to be transparent about their
systems and processes in response to the pandemic and they also need to have
information readily prepared and digestible for both consumers and press.
Many brands feel like they have always put hygiene
first, albeit discreetly, but times have changed, and the safety of guests and
staff has taken on a new significance. Hospitality brands are not just selling
an experience anymore, they are now in the business of selling safety and
In the UK, a COVID-19 ‘quality mark’ championed by Visit Britain is currently being considered by ministers. As reported by The Telegraph, this certificate will be awarded to all UK hospitality businesses that meet certain social distancing and hygiene standards, providing consumers with reassurance that it’s safe to stay.
Many hotel brands have enlisted scientific advice to help formulate their reopening plans. Spanish hotel group Barcelo has created the ‘We Care About You’ programme, a comprehensive set of measures to protect guests, employees and suppliers. Using expert guidance about viral infection, the programme focuses on enhanced cleaning and adaptations, including a grab and go F&B concept.
Another client, aparthotel brand Native is confident that its self-contained apartments, complete with kitchen and washing facilities will prove particularly appealing for guests in this post COVID-19 climate. Guests will be greeted by an unbroken ‘clean seal of approval’ on their door, showing that the room has been deep cleaned using environmentally friendly powerful enzyme cleaning products. Mid stay cleans have been abolished and apartments have been decluttered, with pillows, throws and even equipment manuals removed in the name of safety.
At the ultra-luxury end of the market, Monte-Carlo Société des Bains de Mer has worked hard to preserve the overall guest experience. Group Director of Sales and Marketing, Axel Hoppenot, explains: “We’re adapting our establishments across the portfolio. From hotels to restaurants and spas, we will be controlling capacity, guiding traffic flow and using stringent sanitation. Restaurant menus will be downloadable via a secure code to diners’ phones, while occupancy will be limited to one person for every four- square metres. Instead of brunch buffets at the Monte-Carlo Bay Hotel, the brunch will be served at the table. We will also propose a new service: floating breakfast trays beside the lagoon and sunbed dinners”.
Boutique hotel group, The Calcot Collection believes the pandemic has encouraged some positive changes. For example, Calcot & Spa has introduced a new outdoor gym to aid social distancing. An extra floor has been added to its play barn by decommissioning offices and the events space has been transformed into a beautiful yoga studio with countryside views ready for reopening. Set amidst 220 acres, Calcot has been able to tap into consumers’ new-found appreciation for nature and has shown how businesses can innovate quickly to thrive. The Painswick will also be available for exclusive lets – ideal for family reunions after months of lockdown.
Cornish hotel, St Michaels Resort in Falmouth has introduced a new one-way system throughout the property to ensure easy social distancing and pushed kids club activities outdoors. Guests may also be allocated arrival time slots and the reception area has been reconfigured to provide more space. In the hotel restaurant, dishes will be presented under a cloche, with staff trained to minimise contact. Room service will be available without charge for breakfast and dinner and all employee temperatures will be checked on arrival for each shift.
So, it seems there is plenty to talk
about when it comes to health and hygiene in a post pandemic world. Yet we believe that the really intriguing story
is actually about how hospitality businesses are innovating in response to this
pandemic. Certainly, there is a trade-off to be had in terms of experience, but
the examples above prove just how resilient and inventive the sector can be.
These measures will undoubtedly change the way people stay for years to come, but we hope that they
will future proof an industry that employs over 120
million globally whilst also still encouraging cultural connectivity and joy in
What is the opposite of lockdown? Trekking through the Himalayas; scaling a peak in the Highlands; skiing down a volcano in Chile; walking with the Big Five in Kenya – or paragliding in Montenegro.
Discover the high adrenalin, high energy, memory-making experiences, around the world which we’ll be adding to our travel wishlist…
Meet Asia’s “mountain ghost” and travel to
some of India’s most iconic destinations
A once-in-a-lifetime wildlife experience, &BEYOND’s Snow Leopard Journey is an unmissable opportunity to meet Asia’s “mountain ghost” whilst travelling to a selection of India’s most iconic destinations. This incredible 12-day winter expedition, in the Trans-Himalayan region of Ladakh, meets the elements head-on, in an awe-inspiring landscape, in search of the elusive snow leopard and other incredible wildlife.
majestic region of Ladakh, on the northern border of India, has a stark natural
beauty. Known as Little Tibet, or the Roof of the World, it has its own culture
and identity and has never ceased to enchant travellers. The Snow Leopard
Expedition sets out in search of rare and endangered animal species in a
setting that features the snow-capped Himalaya Mountains, clear cobalt lakes
and ever-changing sand dunes. The wildlife the guests can expect to encounter
includes not only the elusive snow leopard, but also ibex, Tibetan antelope,
blue sheep, shapo, marmot and Tibetan hare. Guests can also look forward to
exceptional birdwatching, with snow partridge, golden oriole, snow cock, golden
eagle, horned lark and red billed chuff. The Expedition is headed by one of the
region’s most experienced guides who is an authority on snow leopards and also
knowledgeable about the fascinating cultural heritage of the region.
Bag a Monro in the Highlands of Scotland
challenge is to conquer Scotland’s Munros, a list of 283 mountain peaks over
3,000 ft, named after Sir Hugh Monro, who surveyed and catalogued them in 1891.
Climbing these peaks is an exhilarating way for walkers to explore some of
Scotland’s finest scenery. Every Monro is different – some require full on
climbing gear, some are beginner and family friendly.
are forty Monros accessible from Braemar, home to The Fife Arms hotel, from Ben MacDiu to Beinn Bhareac (above), offering a wealth of
exhalating and mind-clearing hill walking and hiking. The network of
local paths and tracks are suitable for all abilities, including Morrone
Birkwood and Creag Choinnich, just a short walk from the hotel. This is
also an opportunity to get up-close to the wonderful native flora and fauna of
Upper Deeside, from red squirrels and ptarmigan, to osprey and red deer.
the Munro has been conquered, the final – and well-deserved – step of the
journey, is to repair to The Flying Stag pub at The Fife Arms, for a Venison
Burger, local beers and whiskies – and plenty of local gossip.
Snowboard an active volcano in Chile
Snow falls on the spectacular 34-acre resort of andBeyond Vira Vira in Araucania region of Chile’s Lake District in June and lasts until mid-October, turning the area into a stunning alpine playground.
has created a range of experiences suitable for guests of all levels of
fitness, and a variety of slopes await, from beginners to more advanced ski
runs. Lovers of winter sports will enjoy snowboarding and skiing
down the only active Villarrica Volcano in the area. A spectacular environment
of volcanic peaks and shimmering lakes, the flowing lava has created an
incredible terrain of natural half pipes, cornices and wind lips for skiers to
conquer. Thrilling heli-skiing allows keen adventurers to reach the most remote
snowy peaks and glory in off-piste powder snow, while slightly less experienced
skiers can opt for more flowing slopes – and those with a love for speed can
take to a snowmobile to explore the volcano. A brand new adventure is husky
sledding – an exclusive experience that takes place on private land, this is a
raw and authentic Chilean winter adventure.
Follow the footsteps of a Samburu explorer in Kenya
This new walking safari rediscovers the true spirit of
adventure exploring the magnificent Laikipia Plateau and the Masai Mara on
foot, following in the footsteps of explorers of old – and camping beneath open
The adventure is led by a local Samburu guide who unlocks the finer details of the bush and his own traditional lore. Follow the tracks of kudu or zebra and listen to the ancient songs of the Samburu as they water their livestock. Swim in the cool waters of an African river and spend warm nights beneath unbelievably starry skies. Climb to the top of rocky outcrops to admire vast views of endless open spaces and be immersed in the scent of Africa’s dust. The adventure culminates in the spectacular wildlife of the famous Masai Mara.
This 6-night trip includes a stay in Nairobi, three-nights
at The Sanctuary at Ol Lentille in Laikipia, one of East Africa’s finest wildlife
destinations, and two-nights at andBeyond Kichwa Tembo
Tented Camp in Masai Mara,
providing an authentic dose of African wildlife, delivered with legendary Kenyan
Embrace adrenalin-fuelled moments in Montenegro
Late summer and early autumn is the time
to visit Montenegro, tucked between Croatia and Bosnia, a jewel box of a
has to be experienced to be believed. This hidden gem of the Adriatic is
bursting with unspoiled coastlines, turquoise sea and lakes, wonderful views
and dramatic mountains, all just waiting to be discovered. This country may be
petite, but it has huge amount to offer visitors, and a magical atmosphere.
It is also a spectacular setting for adrenalin-pumping activities. May to September is the time to embrace knuckle-biting white water rafting down the dramatic Tara River canyon, the deepest in Europe, second only to America’s Grand Canyon – all 82 kilometres of it. Montenegro could also have been designed for paragliding – high over the awe-inspiring UNESCO listed Boka Bay, where the soaring mountains meet the sea – as the poet Lord Byron said, “At the birth of our planet, the most beautiful encounter between the land and the sea must have happened in Montenegro…”
The place to stay, is Regent Porto Montenegro, right at the heart of
the glamorous Porto Montenegro super yacht marina on the shores of the
Adriatic, on Boka Bay, a superyacht homeport in a fascinating,
modern-day, jetsetter’s hotspot. The hotel’s concierge can organise white water
rafting, paragliding, kite surfing, horseback riding, sailing and water sports,
all just minutes from the hotel.
Dive amongst the hurricane wrecks in the BVI
Sixty tiny emerald islands and cays with a landscape of lush green peaks that drop dramatically into blue Caribbean waters, convoluted shorelines with idyllic, protected anchorages and captivating underwater topography. The British Virgin Islands offers some of the most remarkable diving and snorkelling in the world, with bounteous sites and the tiny islands that form the southern boundary of the Sir Francis Drake Channel waiting to be discovered.
Week (29 November – 5 December 2020) on Virgin Gorda, is an entire
week in the British Virgin Islands dedicated to diving the wrecks as well as
offering dive specials, beach clean ups – and plenty of parties! Some of the
BVI’s most popular dive sites are The Kodiak Queen, a sustainable artificial
reef which was sunk in 2017 and the RMS Rhone, a British Royal Mail Steamship,
which sank in 1867. In addition to these much-loved dive sites, the Beyond the
Reef project created two new dive sites in 2019, sinking the old iconic
floating restaurant, Willy T and three plane wreckages (which had been
creatively turned into sharks and dubbed Sharkplaneo!) which would also become
sustainable artificial reefs, creating a diverse hub of marine life. Money
collected from diving these sites will be donated to local charities to give
local children swimming lessons.
Williams of Kilbride’s Sunchaser Scuba in Virgin Gorda lets in on a hidden
favourite dive site in the BVI is the Invisibles, located just off Necker
Island. A lot of people hear about this site but only few get to dive it as the
weather conditions need to be right. It consists of two underwater pinnacles,
teaming with marine life, big schools of fish swirling in and around the
crevasses. Not only during the day is this an awesome dive, it is also the best
night dive I have ever done in the world. It is where the
local sea turtles find a bed for the night and divers can see up to 15 sleeping
turtles on a dive.”
Reach new heights and ski in the clouds in Zermatt
Heli-skiing is the ultimate challenge for the
experienced skier or boarder – to satisfy their urge to carve tracks through
soft powder snow. Being transported high above the crowds, this literally takes
skiing to a higher level – adrenalin rush guaranteed. And where better to do it
than the stunning resort of Zermatt deep in the legendary Swiss alps.
the Heliskiing Monte Rosa package – and master the slopes at 4,200
metres above sea level, directly below the Durfourspitze, the highest mountain
in the whole of Switzerland. From start to finish, the trip is between 3 – 4
hours, descending with 2,500 altitude difference. The tour includes a briefing
and guided tour by a certified mountain guide and the helicopter ride. The
culmination of the experience, however, is the descent. On pristine,
feather-light powder snow, ski over high-alpine glaciers in the midst of the
fascinating 4000 metre backdrop, speed down steep slopes and make fresh tracks.
Make base at the Schweizerhof Zermatt, right in the heart of picturesque Zermatt. Newly renovated and reopened as a Michel Reybier Hospitality property (alongside its sister hotels, La Reserve Geneva, La Reserve Paris and La Reserve Ramatuelle) in December 2018, the hotel is on Bahnhofstrasse, a short walk to the railway and Gornergratbahn stations. With stunning views over the mountains, the hotel is easy-going and stylish – deftly combining contemporary chic with traditional alpine chalet-style, with a delightful spa for post heli-skiing soothing – and three restaurants including La Muna, serving Peruvian and Asian inspired dishes.
The Schweizerhof Zermatt
reopens for the winter season on 18 December 2020.
Experience a thrilling expedition on the Peruvian Amazon
explores the world’s most wildlife and culture-rich destinations aboard
best-in-class stylish contemporary vessels – with tailored five-star
itineraries, a highly-exclusive 1:1 crew-to-guest ratio with personalised
service, a cuisine experience crafted by acclaimed chefs and expertly guided
adventure activities and excursions.
This autumn, Aqua Expeditions unveils the highly anticipated Aqua Nera, setting a new standard of luxury and adventure on the Peruvian Amazon. The vessel will operate on three-, four- and seven-night itineraries to ensure complete flexibility and the ability to adapt to guests’ travel plans. Aqua Nera’s itineraries will depart from the Peruvian port of Iquitos before meandering through the various rivers of the Peruvian Amazon, visiting remote Amazonian towns and villages along the way. Expert naturalist guides will be on board to offer bespoke experiences, such as intimate wildlife encounters in the world’s most biodiverse rainforest; from morning birdwatching to spotting the legendary pink river dolphins. With a guest to staff ratio of 1:1, these expeditions ensure maximum intimacy and privacy, as well as the opportunity to access unexplored tributaries.
Nera’s effortless elegant interiors take inspiration from the black water
lagoons and tributaries of the Amazon River and the Pacaya-Samiria National
Reserve. The award-winning Peruvian chef Pedro Miguel Schiaffino will continue
his role as consulting chef on Aqua Nera. Known for using local Amazonian
ingredients in his innovative Peruvian cuisine, Chef Schiaffino’s menu will be
a wonderful addition to his already highly acclaimed Aria Amazon menu. It will
also echo Aqua Expeditions’ steadfast commitment to sustainability and
supporting local producers, without compromising on the world-class dining
experience that Aqua Expeditions’ guests have come to expect.
The travel industry has come to a virtual standstill as the
coronavirus pandemic spreads across the globe. As a
result, many traditional marketing and communication activities have
temporarily been put on hold. Yet despite the challenges the travel industry
faces, the world is still turning on its axis, people are still dreaming and
most importantly for us; the press are still writing and telling
stories, and it comes as no surprise that media consumption is up.
We’ve all just had to think differently in order to satisfy
wanderlust in this brave new world.
Armchair travel – inspire and transport
Our voracious appetite for escapism in these times of lockdown
mean stories require a
fast-moving response to an ever-changing news agenda. Many of the editors that we’ve spoken with, from luxury long lead
glossies to national newspapers, all remain hopeful and have shifted their
content to reflect the insightful and inspirational. Think life-changing
holidays for 2021, recipes to transport you and bucket lists galore.
As one national travel editor recently put it:
“We only travel for about four weeks of the
year and spend 48 weeks dreaming about travel, so what pieces can we share to
keep people dreaming.”
With children off school there has also been a big call out for child-friendly entertainment and other educational ideas. Eco safari brand, andBeyond have managed to meet both these challenges with their live stream safari drives as featured by The Telegraph. They have collaborated with wildlife broadcasting experts, WildEarth, to stream (in real time) twice-daily, three-hour long game drives from andBeyond Ngala Private Game Reserve and Djuma Private Game Reserve.
Feed the nation
By now we are all clued up to the wondrous store cupboard creations on offer and the nation has become an army of banana bread bakers. As a result, journalists are still looking for kitchen inspiration and recipe ideas for their readers just like Monte-Carlo Société des Bains de Mer’s roast chicken recipe as seen in the Vanity Fair weekly newsletter.
In a broader sense, others are sharing their culinary know-how by helping to feed their local communitCalcot Hotel & Spa, part of the Calcot Collection, a group of luxury hotels in the Cotswolds and Northumberland, has launched a community food project in response to the Covid-19 crisis. With the support of their owners, the Stone family and led by Executive Head Chef Richard Davies, the Calcot team is working with local councils and volunteers to safely prepare and deliver delicious home-cooked meals to 600 vulnerable people in the local area.
The face of travel
Many writers in the industry have been quick
to point out how broad a footprint travel has, employing one in ten people
across the globe. Their rallying cry to hear from and interview interesting
people about their jobs, their local communities and their work has been keenly
felt. Architects, designers, gardeners, hoteliers, chefs, restaurateurs, safari
guides with stories to tell are all in demand.
Feel good stories are still dominating headlines as it’s cheering to hear how communities around the world are responding. Examples include India’s ITC hotel company who have set up a coronavirus fund to help authorities support district health and rural healthcare systems that reach out to the weakest sections of society. ITC’s hotels are also providing 1,000 daily meals along with quarantine and isolation for medical officers and stranded foreigners.
On a larger level, it seems there is a new swell of support and community building alongside the crisis and consumers are realising the love and need for travel, connection and exploration more than ever. As the world’s governments grapple with how best to balance their response to the crisis, it’s our job to continue to inspire, connect and ultimately champion a continued sense of wanderlust.
The old saying “you don’t know what you have until it’s gone” has never rung so true as it does now. Even if we don’t actually get around to booking that trip, just knowing we could (time and money permitting) is a wonderful thing.
So while we may not be able to hop on a train or a plane in the next few weeks or months – we can dream – and we can plan for the good times. Here are some suggestions to keep your armchair travelling firmly forwards – from Chile to Myanmar, to Rwanda to the British Virgin Islands…
Manta Trust Partnership has been created to conserve a large area in
the Raa Atoll, a previously unmonitored area and now a UNESCO
protected biosphere. With a record number of manta sightings recorded
in the Maamunagau Lagoon, including many juvenile manta rays, the
area has become one of the most important nursery sites in the
country. As well as engaging daily snorkel excursions where guests
have the chance to swim with the mantas, the Manta Trust-led
programme, “Adopt a Manta” allows guests of InterContinental
Maldives to name new mantas and track them as they migrate around the
Maldives. 100% of the funds generated by the “Adopt a Manta”
programme go directly to the Manta Trust, which funds a holistic
approach to protecting manta rays.
one of the 81 villas and residences have uninterrupted views of the
Indian Ocean and come complete with a terrace overlooking the ocean
or lagoon with a private pool and butler. There will be six
restaurants and bars, including an interactive Teppanyaki experience
and wood-fired pizzas at the Italian all day deli.
Explore the world on the ocean – and under the ocean…
Cruise line Seabourn adds Seabourn Venture to its fleet in June 2021, a sleek and luxurious – expedition ship, built for diverse environments to PC6 Polar Class standards and will include a plethora of modern hardware and technology that will extend the ship’s global deployment and capabilities. With just 132 luxurious suites, Seabourn Venture ship will take adventurous travellers to a range of remote destinations around the globe – from the Amazon to Antarctica.
A new and exciting offering will be two custom-built submarines carried onboard, providing an unforgettable view of the world beneath the ocean’s surface. Each battery-powered sub will carry six guests and a pilot, who will guide the journey up to 300 metres beneath the surface to explore sunken wrecks, reefs – and view marine wildlife in its natural habitat.
Sip vintage wine in one of the world’s most famous wine cellars on the French Riviera
Enjoy a glass of vintage wine in the very spot Winston Churchill toasted the reopening of Hôtel de Paris’ wine cellar in 1945 after World War II with a bottle of rum from 1811. Carved out of the rock in 1874, the Hôtel de Paris wine cellar is one of the most private spots in Monte-Carlo, set beneath the flower gardens storing 350,000 bottles of wine. Guests can enjoy a bespoke wine tasting led by Gennaro Iorio, who has been the Wine Cellar Master since 1993. Notable bottles include a Petrus (1945) and a Chateaux d’Yquem, dating back to 1890.
Following the tasting, guests can spend the night as royals by checking into the fabulous Princess Grace II suite at Hôtel de Paris. Indulge in everything that epitomises Monte-Carlo with helicopter transfers and a suite with two terraces, two sitting rooms, a kitchen and a study. Hôtel de Paris offers an enchanting ambiance from the moment guests step into the palatial lobby. The hotel has long been a favourite for royals, politicians and celebrities, and the secrecy surrounding its famous guests have become part of Hotel de Paris’ legacy.
Explore India’s Golden Triangle in style
The Golden Triangle has a firm spot on many people’s bucket lists and ITC Hotels, offering authentically Indian hotels in some of the country’s most exciting and dynamic cities, has the perfect itinerary for guests to tick it off in five-star luxury.
New Delhi with ITC Maurya – Begin this once in a lifetime trip at ITC Maurya, in the diplomatic enclave of Delhi. Exemplary service and warm hospitality is woven into Indian traditions, and The expert concierge team provides guests with insider advice on how to navigate the hustle and bustle of India’s capital. A firm favourite is the Food Sherpa Trail with the hotel’s chef – dive deep into the Walled City of Old Delhi or Connaught Place in Lutyen’s Delhi. For a flavour of the bustling markets of cosmopolitan Delhi, choose the South Delhi Food Trail or the Street Food Trail.
Agra with ITC Mughal – Set in 23 incredibly private acres of luxurious gardens and designed as a tribute to the great Mughal builders of India’s history, ITC Mughal is the perfect base from which to visit the Taj Mahal – one of the Seven Wonders of the World. ITC Mughal is the only Indian hotel to have won the Aga Khan Award for Architectural Excellence. and expresses the luxury of a royal refuge. After a day of exploring the Taj Mahal, unwind in the hotel’s exceptional Kaya Kalp spa, offering Ayurvedic treatments bespoke to each guest.
Jaipur with ITC Rajputana – Discover the famed chaupars, or town squares, in the walled city of Jaipur, which last year was recognised by UNESCO as a world heritage site. Designed to be a commercial capital, the city today maintains local artisanal traditions. ITC Rajputana is located just half a kilometre from the city centre, and the hotel’s regal-influenced design and gardens echo the city’s history.
Dive with whale sharks off a remote archipelago
Wa Ale is a privately-owned eco-tourism project on the 5,000-acre island of Wa Ale, in the Lampi Marine National Park in the Myeik Archipelago, Myanmar. This intimate and luxurious retreat, offering only 14 rooms (beach villas and treetop villas) sits in a beautiful protected cove overlooking a pristine beach and majestic rock formations.
Wa Ale’s remote location means the archipelago is a truly private playground for its guests – hosting only 28 guests at one time. The island is the ideal escape, naturally tailored for the adventure travellers with a love of exploring unchartered aquatic and jungle habitats. From diving with whale sharks, trekking through tropical rainforests, diving spectacular reefs including Black Rock (the newest dive area which guests can now access from the resort in 2020), kayaking through the mangroves and century old forests – the opportunities are limitless.
The Lampi Marine National Park offers a diverse range of wildlife including 20 mammal species, 200 bird species and more. Wa Ale is the home to a multitude of indigenous land animals including monitor lizards, smooth coated otters, pythons, civet cats, gibbons, mouse deer, macaques and the near extinct pangolin. Often, guests sitting and having breakfast at the Pavilion can spot otters playing in the river, just metres away! In the air, guests can spot hornbills, unique to the archipelago, white-bellied sea eagles, white kites, kingfishers, eastern reef herons and emerald doves – to name a few. In the water, the marine life is of incredible variety including whale sharks, dolphins (often hundreds in a pod at a time!), eagle and manta rays, ribbon eels and of course the turtles which nest on Wa Ale every year.
Soak up the history of the Spice Islands
Combining cosmopolitan flair with rustic character, the Zanzibar archipelago, off the coast of Tanzania in the Indian Ocean, is often referred to the “Spice Islands.” Today, whilst the words “Spice Island” conjure up exotic images of sun-soaked beaches, kaleidoscopic sunsets and turquoise waters and some of the best diving in the world, Zanzibar will also surprise and delight guests with its unique multicultural experience.
Stay at The Residence Zanzibar and visit to a local spice plantation – a wonderful way to learn more about and sample its legendary spices. Meanwhile, nature lovers can explore the Jozani Forest Reserve, which is home to a number of rare creatures including the Red Colobus Monkey. Once you return to The Residence Zanzibar, the culinary excursion continues with a meal at The Dining Room, with a menu offering Omani and African flavours infused with local Zanzibar spices.
Gorilla trekking in Rwanda
With the recent opening of One & Only
Nyungwe House in Volcanoes National Park, Rwanda is in the spotlight as one of
the top places to visit next year. As such, The Luxury Holiday Company has paired this new opening with Virunga Lodge, to offer travellers the rare
opportunity to come face to face with Rwanda’s
mountain gorillas. Seeing gorillas in their natural
habitat is an uplifting, even spiritual experience, and after trekking through
the jungle, guests will spend an unforgettable hour with these magnificent
creatures. A host of additional once-in-a-lifetime experiences are also
included along the way, from tracking chimpanzees in Nyungwe National Park to
sipping sundowners on the shores of Lake Kivu. It’s all brought together with
private transfers, expert-led tours, delicious meals and stays in some of
Rwanda’s most luxurious hotels and lodges.
Discover the Amazon in ultimate luxury
From spotting the legendary pink river dolphins to sipping sundowners on the observation deck while the sun sets on the Amazon River – Aqua Nera brings guests closer than ever to one of the most remote regions in the world, all from the comfort of a five-star floating hotel. The vessel will operate on three-, four- and seven-night itineraries to ensure complete flexibility and the ability to adapt to guests’ travel plans. Aqua Nera’s itineraries will depart from the Peruvian port of Iquitos before meandering through the various rivers of the Peruvian Amazon, visiting remote Amazonian towns and villages along the way. Expert naturalist guides will be on board to offer bespoke experiences such as intimate wildlife encounters in the world’s most biodiverse rainforest.
With a guest to staff ratio of 1:1, these expeditions ensure maximum intimacy and privacy, as well as the opportunity to access unexplored tributaries. The award-winning Peruvian Chef Pedro Miguel Schiaffino will continue his role as consulting chef on Aqua Nera. Known for using local Amazonian ingredients in his innovative Peruvian cuisine, Chef Schiaffino’s menu will be a wonderful addition to his already highly acclaimed Aria Amazon menu. Whether it be foodie enthusiasts, wildlife aficionados or those in search of their latest adventure, a voyage on the Aqua Nera is set to be a once in a lifetime experience.
Celebrate the artistry of Rome
No visit to Rome is complete without discovering the artistic beauty and legacy of renowned artists that can be found in every corner of the “Eternal City”. With the new “Facelifting Caravaggio” experience at Rome Cavalieri, guests visit an artistic laboratory, where they will learn the various techniques that are used to restore beautiful works of art to their former glory. Uncover a painting by Caravaggio, considered the father of the 17th-century Naturalism movement and, supervised by an expert restorer, learn the secrets of how to give life, light and colour to his masterpieces once again.
Rome Cavalieri is a luxury hotel set within 15 acres of beautiful private parkland with world-class design, art and dining, alongside arguably one of the best panoramic vistas of Rome from its position at the top of Monte Mario. The hotel is home to a museum-worthy collection of artwork including paintings, rare tapestries, French period furniture and sculptures. Highlights include three original Giambattista Tiepolo paintings, Andy Warhol dollar signs in the Penthouse Suite and Robert Indiana’s ‘Jack, Juke, Eat and the American Dream’ on permanent show in the Planetarium Suite. Rome Cavalieri is also home to La Pergola, Rome’s first and still only three Michelin-Star restaurant by acclaimed Chef Heinz Beck, offering creative Mediterranean cuisine with breathtaking views from the top floor of the hotel.
Thrilling escape to Chile staying on an organic farm…
In the heart of dramatic Araucanía, Chile’s gorgeous Lake District and the gateway to Patagonia, lies andBeyond Vira Vira. Araucania is the homeland of the Mapuche people, where glacial lakes mirror the frosted tips of volcanoes and lush flora abounds in the surrounding national parks where monkey puzzle trees grow.
in a spectacular, forested 22-hectare estate, lies andBeyond Vira
Via, a magnificent 5-bedroom Hacienda and lodge with 6 suites and 12
villas. From here, guests have sensational views of the Villarrica
Volcano framed by enormous windows. The estate is also home to a
modern working farm, organic vegetable garden and state-of-the-art
cheese factory. Freshly grown produce is sourced from the farm and
used to create Chilean-inspired farm-to-table menus. Guests are very
welcome to pick fresh produce along with the chef before he cooks
them – or just relax in two outdoor hot tubs.
is a thrilling adventure haven. There are myriad adventures on the
doorstep, hosted by knowledgeable and engaging guides: from trekking
in the national parks; horseback riding in the cordilleras; scenic
helicopter flights over the Villarrica Volcano; skiing, snowboarding,
snowshoeing or snowmobiling in winter. The list is seemingly endless
with fly fishing, mountain biking, and a variety of water sports. All
excursions are specifically tailored according to guests’ interests
and fitness levels.
Desert Island Bliss
The British Virgin Islands is an archipelago of 60 picture perfect islands just east of Puerto Rico. Fifteen of the islands are inhabited, with the main islands consisting of Tortola with the capital Road Town, Virgin Gorda, Anegada and Jost Van Dyke. With consistent trade winds making the BVI some of the finest sailing grounds in the Caribbean.
This year, the British Virgin
Islands have seen a number of highly anticipated hotel and villa openings as
well as transformations to many of the islands. With an environmental focus as
a key factor in these reopenings and renovations, the BVI and its people
continue to prioritise sustainability and nurturing the beautiful
environment. Necker Island has installed wind turbines that have enabled
the island to run on up to 90 percent renewable energy and Bitter End Yacht
Club will continue sustainability efforts by opening a new marina this summer,
made from upcycled materials. Others, such as Guana Island and Anegada Beach
Club focus on sustainable culinary efforts, creating organic gardens on their
islands, which produce food for the restaurants.
The word hospitality is derived from the Latin hospes, meaning to host guests or strangers. Hotels are often refuges in times of crisis and in today’s uncertain world, many in the industry are stepping up and staying true to their origins.
The travel and hospitality industry has
rallied around this meaning, with positive stories flooding in from
around the globe. Here at The Mango Agency, we wanted to shine the
light on some of the creative and inspiring things that our clients
are doing to help their local community during this challenging time.
number of UK hotels are offering free accommodation for NHS staff
including The Montcalm Group who is donating their Hyde Park International property for NHS staff
to use through the COVID-19 crisis.
UK aparthotel brand Native have offered free use of its serviced apartments to NHS staff and other key workers at their properties in Manchester and London allowing them to rest in between shifts. Founder and CEO of Native, Guy Nixon, said: “We were pleased to be able to help NHS staff at this critical time and under these unprecedented circumstances. It’s important to recognise the amazing work they’re doing on the frontline and hopefully we can play our part”.
The MillenniumHotel at Chelsea Football Club is also working in partnership with Chelsea Football Club and the NHS to provide accommodation for NHS staff.
Over in Spain, Great Hotels Of The World Member, ILUNION has placed its hotel chain at the disposal of Madrid’s health authorities to take patients in the city who need to isolate themselves during the coming weeks without putting their family and friends at risk. Ilunion are also committed to integrating people with disabilities into the workforce and to providing accessible tourism for all. Over 40% of their staff have some form of disability and all 26 hotels in the group have been adapted to comfortably accommodate them.
SHARING IS CARING
At Schweizerhof Zermatt, part of Michel Reybier Hospitality the team is donating food hampers usingthe food and drink that was meant for guests to doctor’s surgeries and pharmacies in Zermatt as a thank you for all their hard work during the outbreak. You can see them in action on their Facebook page here.
Monte-Carlo Société des Bains de Mer has given all food stocks of the Sporting Monte-Carlo (the main venue for society fundraisers in Monaco) to charitable associations such as Restos du Cœur, a French charity who distributes food packages and hot meals to those in need.
Small-ship exploration leaders, Aqua Expeditions is launching an online chef masterclass series, bringing their destinations directly to life online. The first will take place on the 1 April 2020 at 5pm (GMT) with their award-winning consulting chef Pedro Miguel Schiaffino. Known for using Amazonian ingredients in his Modern Peruvian cuisine, chef Schiaffino’s masterclass will talk viewers through how to best prepare Ceviche and how to make the most delicious traditional Pisco Sour. Yum!
Gecko Hotel & Beach Club is bringing a taste of Balearic bliss to homes this month via Instagram, offering live, complimentary yoga classes every week from resident yoga teacher Yiannis. Classes take place every Tuesday and Saturday at 10am (GMT UK) and will transport the world weary to the calm shores of Formentera.
So ironically, at a time when we’re more isolated than ever – we’ve never actually been more in touch. Now is the time to dream, inspire and spread positivity.